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Does IT Service Management Need to Change?

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The 5 Key Capabilities you need from a SMART service desk solution

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Face the threat: Deliver cybersecurity in Higher Education through automation

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Service Management Automation (X)

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Ready to control your service desk costs?

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Microfocus SMAX: ESM technology that extends the value of ITSM

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Managing the Customer Experience

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Ramp up – deliver ESM not ITSM

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Buyer’s Guide to ESM Products

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5 reasons why OpsBridge is better than cloud vendor monitoring

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Knowledge is Power