Service Management Automation (X)

OpenText SMAX offers a smarter approach to IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM), utilizing embedded machine learning and analytics to enhance efficiency and performance.

Why Choose SMAX?

• Optimized Efficiency – Drive operational success through intelligent automation.
• Intuitive and Easy to Use – Enjoy a seamless user experience.
• Codeless Configuration – Easily extend, update, and configure without the need for code.

Discover how SMAX can revolutionize your IT services. Download our FREE e-book today to learn more.

What is OpenText SMAX?

OpenText™ Service Management (SMAX) uses built-in AI and analytics to automate IT service management (ITSM), IT asset management (ITAM), and enterprise service management (ESM). With a private GenAI virtual agent, our IT service management software empowers users and service agents to find the answers they need, when they need them.