Support Service

The Support Service offering covers a full range of activities that enable your tools and applications to keep in-line with your business as it changes and grows.

WM Promus managed support services can help your business:

  • Improve efficiency of your software solutions
  • Ensure that you make use of available upgrades and patches
  • Improve service availability and reduce outages
  • Improve the use of your tools by having health checks, training and “how-to” instruction via remote support

WM Promus Support Consultants

WM Promus support consultants spend time with you, getting to know the environment in as much detail as possible. This provides us with a greater understanding of your infrastructure which will enable us to offer a high level of support and maintain the levels of service your business requires.