Top IT Trends Shaping 2025
What’s in store for 2025 and what does it mean for you? Let’s explore the IT trends for 2025.
AI and automation will continue to dominate the conversation
Hyperautomation—the fusion of RPA, AI, and machine learning—will drive the automation of increasingly complex processes, creating intelligent, adaptive workflows. The trend toward intelligent automation will lead to bots that can understand context, make decisions, and manage exceptions autonomously. If you’ve not done so already, it’s time to include bots within your workforce. It’s an ideal way to start embracing AI and automation to improve your business.
Cybersecurity spotlight
It’s no surprise that cybersecurity will be a top priority for businesses in 2025. As more critical operations move online and into the cloud, the risk of data breaches, ransomware attacks, and other cyber threats increases. Your organisation must adopt advanced security measures, including AI-driven threat detection and zero-trust security models. Reacting to security breaches won’t cut it — you must be proactive and have a preventive strategy in place.
Cloud-native infrastructure continued ascension
The rise of cloud-native infrastructure—where businesses leverage containers and microservices for scalability—will transform how applications are built. We’re also seeing Infrastructure as Code (IaC) becoming the norm for automating and managing IT environments. Gartner predicts that by 2025, over 95% of new digital initiatives will be deployed on cloud-native platforms, up from 30% in 2021. IaC and a shift-left approach to security are key tenets of a DevOps/DevSecOps culture; the modern approach for optimal collaboration and efficiency.
ESM and ITOM Transformation
AI-powered ESM will streamline routine service management tasks, providing predictive analytics and enhancing incident response capabilities. As businesses increasingly operate across multiple cloud and hybrid environments, the demand for advanced tools to orchestrate services seamlessly will continue to grow.
Schedule a free 30-minute consultation to look at what’s on the horizon and what you need to do about it. We’re always happy to discuss the art of the possible.
Eileen O’Mahony
General Manager, WM Promus