The Modern ITSM Solution with AI and Codeless Ease at the World’s Largest Airport

The Modern ITSM Solution with AI and Codeless Ease at the World’s Largest Airport

Are you involved in IT support services and managing hybrid cloud infrastructure? Here’s a story you need to know. Istanbul Grand Airport, the largest airport in the world, has implemented SMAX on SaaS to establish a state-of-the-art ITSM solution that combines built-in AI, codeless configurations, and SaaS agility.

Discover how SMAX makes ITSM faster, easier, and smarter with powerful workflows. Key ITIL workflows like incident management, problem management, change management, service request fulfilment, and knowledge management are readily available. Check out the link to explore what SMAX has to offer.  Contact us for more details.

About OpenText SMAX

OpenText™ Service Management Automation X (SMAX) uses built-in AI and analytics to automate IT service management (ITSM), IT asset management (ITAM), and enterprise service management (ESM). With a private generative AI (GenAI) virtual agent, our IT service management software empowers users and service agents to find the answers they need, when they need them.